frequently asked questions
We are an online florist delivering fresh flowers and hampers within Perth.
We are currently delivering Monday-Saturday.
- MON – FRI CUT OFF 12PM
- SAT CUT OFF 10AM
Saturday delivers have an earlier cut off of 10am sat morning. If you see an X on the delivery day you are trying to order for it means that we are CLOSED early or closed for that particular day.
Deliveries take place from 1pm and depending on which suburb, it can be anywhere up to 6pm for residential or 5pm for Commercial.
If you are seeing a blocked out date it means that we are not taking any further deliveries for the day, on occasion this can be prior to 12pm
We may be closed for a function set up or have sold out early.
No further orders will be accepted for same day delivery.
We deliver all over Perth
( email for a quote on suburbs not listed in our drop down bar )
These suburbs consist of:
Applecross, Ardross, Ascot, Ashby, Ashfield, Attadale, Balcatta, Balga, Ballajura, Banksia Grove, Bassendean, Bateman, Bayswater, Beckenham, Bedford, Beechboro, Belmont, Bentley, Bibra Lake, Bicton, Booragoon, Bull Creek, Bullsbrook, Burswood, Butler, Canning Vale, Carine, Carramar, Caversham, City Beach, Claremont, Clarkson, Cloverdale, Como, Coolbellup, Cottesloe, Craigie, Crawley, Currambine, Daglish, Dalkeith, Dianella, Doubleview, Duncraig, East Fremantle, East Perth, Eden Hill, Edgewater, Ellenbrook, Embleton, Ferndale, Fremantle, Gidgegannup, Gosnells, Greenwood, Hammond Park, Hamersley, Henley Brook, Herne Hill, Highgate, Huntingdale, Inglewood, Jindalee, Jolimont, Joondalup, Joondanna, Kallaroo, Kardinya, Kenwick, Kensington, Kewdale, Kings Park, Kingsley, Kinross, Koondoola, Langford, Lathlain, Leeming, Lockridge, Lynwood, Maddington, Manning, Martin, Maylands, Melville, Menora, Midland, Midvale, Mindarie, Morley, Mosman Park, Mount Claremont, Mount Lawley, Mundaring, Murdoch, Nedlands, Northbridge, Palmyra, Paulls Valley, Peppermint Grove, Perth CBD, Riverton, Rivervale, Samson, Scarborough, Shenton Park, Sinagra, Sorrento, South Perth, St James, Subiaco, Success, Swanbourne, Tapping, Thornlie, Trigg, Wanneroo, Warwick, Welshpool, West Perth, Westminster, Willetton, Woodlands, Woodvale, Yangebup, Yokine,
Unfortunately you have missed the cut off for same day delivery and will have to select another date for delivery.
On occasion we may have to close early due to a number of reasons. If you are seeing an X on the date or it’s blacked out from the calendar then it means we have closed for the day and no further orders will be taken.
We deliver Mon-Sat.
We will however be open on a Sunday if it falls on Mothers day or Valentines day.
Follow us on Instagram @myflowerroom_perth to keep up to date on our news.
We offer FREE local delivery to Scarborough, City Beach, Wembley, Wembley Downs & Doubleview. Outside these suburbs delivery prices start from $12.10 and range up to $50 depending on how far away the delivery needs to go. Please check the shipping calculator when you add products to cart for an estimate. If you aren’t seeing your suburb, send an email and ask for a quote. We do service further distances, and charge according based on km.
Once you have received your fresh flowers the first thing to do is remove all the packaging and re-cut the stems 1-2cm. Place them in a vase of fresh water. Keep all the foliage and leaves above the water level as this can make the water slimy. Keep out of direct sunlight and away from heaters. Change the water every second day. As your blooms begin to age, you can continue to change the water, re-cut the stems, and pick off any browning petals or leaves.
All the photos are a guide to what the flowers will look like. We endeavour to make the bunch the same if not very similar to the photo and all depends on the season availability and Mother Nature.
If a certain bloom is not available we use the most similar flower to still keep in the theme of the bunch you have chosen. We do not guarantee a perfect exact match in images. Mother Nature is beautiful and flowers can alter and look different when tight and fresh as they do when they are in full bloom. Flower colours such as hydrangea etc can have many many varying shades and colour. Our main mission is to choose the Freshest highest quality flower and match the bouquet as close we can to the image. We hope you understand.
Please do your best to find out if the recipient will be home when delivery is due to take place. Please also provide mobile numbers.
We will leave the flowers in a safe and secure place if no one is home. Possibly a neighbour may also take them until you arrive home if it isn’t safe to be left at the door. The customer or recipient will be alerted.
We really do prefer to hand deliver these in person but if that is impossible they will be left. We can’t take responsibility if flowers are left at the house and nobody collects.
A Re-delivery charge can take place if a courier has absolutely no way of getting in to the property and no where for the flowers to be left i.e A gated house or gated apartment blocks with no entry.
So please do your best to provide correct and additional address information including the mobile number.
Absolutely, there is a full calendar to pre order your blooms, weeks or even months in advance so you don’t forget!
If you are seeing an X blocked out day on the calendar it means we are closed and can not except orders on that day.
Please email us on info@myflowerroom.com.au if you have any concerns with your order.
Have we answered your Frequently Asked Questions? If not, please don’t hesitate to reach out!
reach out to us
0466 872 364
info@myflowerroom.com.au